Growth through customer satisfaction.

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24/7 Available for you
 

Our key commitment to our clients is to be always at your service. Throughout your stay at your property, we will be available to assist with any help you need.

 

Reliability
 

We believe in being transparent in our communication. During the lease negotiation we will aim to achieve the best possible lease terms for our clients without overpromising.
 

 

Understanding our customers’ needs
 

Our consultants are experts in the local residential real estate market. After conducting our client needs assessment we will carefully select properties that fully match your requirements without wasting your time.
 

 

Dealing with complaints
 

Our team pursues excellence in customer satisfaction; however, some issues will be inevitable. Our hands-on consultants and after service team are there for you to correct any issues within a reasonable timeframe.

 

True Customer Care
 

Every business is established to turn a profit. However, our job has become our passion. We believe that providing excellent customer service should be prioritized over achieving continuous company growth.

 

Staff Training
 

Our company values are transferred to our service team. We believe that being helpful, courteous and knowledgeable are key factors in giving our clients the relocation support they need.

 

Going the extra Mile
 

We are more than a real estate agency. We aim to go beyond what is expected. Besides providing a high quality home finding service we will be your first friend in the city. And our service doesn’t stop after you’ve become familiar with Shanghai: we also provide 24/7 after service support during your entire stay.